Refund policy
Returns and Exchanges
We have a 3 days return and exchange policy, which means you have 3 days after receiving your item to request a return or exchange.
To be eligible for a return or exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a RETURN, please fill up this form https://forms.gle/A8Vp3rE4BQRs514T6 .
To start an EXCHANGE, please fill up this form https://forms.gle/onTJF91Cjz78A1iJ9 .
Once you fill up the form, you'll receive an email confirmation within 24 hours and instructions regarding return will be mentioned in the e-mail.
You can either self ship the product or we can arrange a return pickup for you at charge of Rs. 80 per product applicable on both return and exchange.
Also, Any Shipping Fee or Platform Fee paid is not refundable.
The Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at unicornartefacts@gmail.com .
Refunds
Upon receiving and inspecting your return. We will issue you a refund on your original payment method within 2 business days of receiving the returned product. Please remember it can take some time for your bank or credit card company to process and post the refund.
Disclaimer :- Policies can change before prior notice.
Cancellation Policy
To cancel your order, please fill out this form https://forms.gle/cSu2VrnCPhSFuKhL6 . and you will receive a confirmation regarding cancellation of your order.
Please note that you will only be able to cancel your order if this form is filled within 24 hours from the time you placed your order.